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Terms and Conditions

Welcome to the JETCO online store. By accessing or using this website, you agree to comply with the following Terms and Conditions.

1. General

This website is operated by JETCO for the purpose of providing information about and selling electrical, industrial, and related products.

JETCO reserves the right to update, modify, or discontinue any part of the website or its services when necessary.

2. Product information

JETCO makes reasonable efforts to ensure that product descriptions, specifications, images, prices, and availability displayed on the website are accurate.

However, minor differences in product appearance, packaging, labeling, or specifications may occur due to manufacturer updates or product revisions.

Customers are encouraged to review the technical specifications of products before placing an order.

3. Prices

All prices displayed on the website are subject to change without prior notice.

The applicable price for an order is the price displayed at the time the order is confirmed, unless an obvious pricing error has occurred.

Any applicable delivery charges, taxes, or other fees will be communicated during the ordering process where applicable.

4. Orders

Placing an order through the website constitutes a request to purchase the selected products.

JETCO reserves the right to accept, reject, or cancel an order where necessary, including in cases of product unavailability, incorrect pricing, suspected fraudulent activity, or technical errors.

If an order is cancelled after payment has been made, any applicable refund will be processed in accordance with JETCO's Refund Policy.

5. Payment

Customers are responsible for providing accurate payment and billing information.

JETCO may use third-party payment service providers to process online payments.

An order will normally be processed after successful payment confirmation.

6. Special and customized orders

Products procured specifically for a customer or customized according to customer requirements may be subject to different prices, lead times, and return conditions.

Unless otherwise agreed in writing, special-order and customized products are considered final sale and are not eligible for return or exchange.

7. Customer responsibility

Customers are responsible for ensuring that products selected for purchase are suitable for their intended application.

For technical products, customers should verify the required specifications, dimensions, ratings, standards, and compatibility before ordering.

JETCO may provide product information and technical assistance; however, the customer remains responsible for the final selection and application of the product unless otherwise agreed in writing.

8. Intellectual property

All website content, including text, graphics, logos, photographs, product information, and other materials, is protected by applicable intellectual property rights.

No part of the website may be copied, reproduced, distributed, or used without prior written permission from JETCO or the relevant rights holder.

9. Website availability

JETCO aims to maintain continuous website availability but does not guarantee that the website will always be available or free from interruptions, errors, or technical issues.

10. Limitation of liability

JETCO shall not be responsible for losses or delays resulting from circumstances beyond its reasonable control, including supplier delays, transportation issues, technical failures, force majeure events, or incorrect information provided by the customer.

11. Related policies

By placing an order through the website, customers also acknowledge and agree to the applicable:

  • Return, Exchange and Refund Policy
  • Shipping and Delivery Policy
  • Privacy Policy

12. Changes to these terms

JETCO reserves the right to amend these Terms and Conditions when necessary. Updated terms will be published on the website and will become effective upon publication.

For any questions regarding these Terms and Conditions, please contact JETCO through our official customer service channels.

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Terms and Conditions · JETCO